Web and graphic design team serving Muskoka and beyond

We are a creative duo that believes in the power of design to connect, empower and communicate. We are sticklers for detail and big-picture thinkers. We are great listeners and media makers. We are question-askers, multi-taskers, but most of all, we’re committed to providing quality design work and unwavering support. Sound like your thing? Get in touch!


  • Self-managed, responsive WordPress sites
  • HTML/CSS sites
  • Social Media set up, integration & strategy
  • Photography, video and copywriting services


  • Identity and branding (logo development)
  • Illustration (infographics, editorial)
  • Print collateral including brochures, business cards, annual reports


  • On-site, over-the-phone and online coaching
  • Customized, illustrated how-to guides
  • Workshops
  • Comprehensive support
Charm in Action: Recent Work

Web design

Renowned artist Pat Fairhead wanted a simple, clean website to showcase her vibrant watercolour and acrylic paintings, as well as market her workshops and gallery shows.

Branding and Identity

Urban farmer extraordinaire Jenny Spring recently enlisted Charm to create a logo and branding system for her, which included vibrant veggies and hand-lettered type.

Annual report

Charm created print and online versions of YWCA Muskoka’s 2013 annual report. The report was inspired by the theme “Seeds of Change” and is illustrated with custom photography.

Jen Morgan Anderson

I’m an artsy computer nerd with an eye for detail and a serious Led Zeppelin obsession. I got my B.A. in Studio Art in the early 21st century, then went back to school to become a teacher. After 3 years of teaching art, media and music in a remote northern community, I returned to Muskoka and bought a lovely old farmhouse with a barn and a pond. I met Emma while working at a non-profit organization, and realized that she was just as much of a stickler for proper grammar and clean design as I was. Fun fact: We originally called our company “The Grumpy Hedgehog” in homage to my particularly bristly pet Hedgie.

Emma Joy Lovell

I’m a born storyteller. I started with words, through creative writing and later by getting a Bachelor of Journalism from Carleton University. But as soon as I discovered that compelling stories can also be told through imagery, I knew I had found the career for me. Design marries my passion for storytelling with my love of visual imagery. I recently completed the Master of Design program at NSCAD University in Halifax and I also have a certificate in Digital Image Design from Haliburton School of the Arts, Fleming College. Fun fact: I am an unabashed game board fanatic. This is the game I’m loving right now.

Collaborative in their approach, Jen and Emma worked with me as a team member, listened to my needs and worked their magic to create order out of what I thought were random thoughts and ideas. They offered me many options and suggestions to help me create my brand identity. They walked me through every step of the process and the coaching that they provided as an ongoing service has been a huge help!

Julie Farnsworth, Peak HR

Creative, fresh, gifted with ideas AND timely! They understood our needs and constraints. Charm is a true pleasure to work with.

Beth Ward, YWCA Muskoka

What can Charm do for you?

If you’re interested in our services, take a few minutes to help us better understand your needs. Please fill out our short questionnaire.

A definition

charm | CHarm | noun, verb

  • delighting, arousing admiration or influencing fascination
  • trinket or object bringing luck and good fortune
  • act or words having magical powers
  • the collective noun for a group of finches

Get in touch

705.801.5549 tellmemore@charmmedia.ca On Twitter: @manyfinches On Facebook: Charm Media Muskoka